Privacy Policy - Hela Dawasa
Last updated: December 2024
HelaSoft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Hela Dawasa Sri Lankan calendar mobile application.
1. Information We Collect
1.1 Information You Provide
- Notification Preferences: Your choices for holiday and event reminders
- Language Settings: Your preferred language (Sinhala, Tamil, or English)
- Personal Events: Custom events or reminders you add to your calendar
- Feedback: Information you provide when contacting us for support or feedback
1.2 Automatically Collected Information
- Device Information: Device type, operating system version, unique device identifiers
- Usage Analytics: How you interact with the app, features used, and crash reports
- Location Data: General location (country/region) to ensure accurate holiday information
- Performance Data: App performance metrics to improve functionality
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide accurate Sri Lankan calendar data and holiday information
- Notifications: To send you timely reminders about holidays, poya days, and events
- Personalization: To customize the app experience based on your language and preferences
- Improvement: To analyze usage patterns and improve app functionality
- Support: To respond to your inquiries and provide technical support
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate the app (analytics, crash reporting)
- Legal Requirements: When required by law, court order, or legal process
- App Stores: Basic usage statistics may be shared with Apple App Store and Google Play Store
- Protection: To protect our rights, property, or safety, or that of our users
4. Data Security
We implement appropriate security measures to protect your information. Your personal events and preferences are stored locally on your device when possible, minimizing data transmission.
5. Data Retention
We retain your information only as long as necessary to provide our services. Most personal data is stored locally on your device and can be deleted by uninstalling the app.
6. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Notifications: Control notification preferences within the app
- Language: Change language settings at any time
7. Third-Party Services
Hela Dawasa may use third-party services for analytics and crash reporting. These services have their own privacy policies:
- Google Analytics for Mobile Apps
- Firebase Crashlytics
- Apple App Store Connect
8. Children's Privacy
Hela Dawasa is suitable for all ages and does not knowingly collect personal information from children under 13 without parental consent.
9. International Data Transfers
As Hela Dawasa is designed specifically for Sri Lankan users, most data processing occurs within Sri Lanka. Limited data may be processed internationally for app store distribution and analytics.
10. Offline Functionality
Hela Dawasa works offline. Calendar data, holidays, and poya days are stored locally on your device, reducing the need for constant data transmission.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by posting the updated policy.
12. Contact Us
App-Specific Notes:
- Hela Dawasa is a free app with no advertisements or in-app purchases
- No account creation required - the app works immediately upon installation
- Holiday and poya day data is curated from official Sri Lankan government and religious sources
- Your custom events and reminders remain private and are stored only on your device
Compliance: This privacy policy is designed to comply with Sri Lankan privacy laws and international best practices including GDPR principles for mobile applications.